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PHONE BANKING 13303030
 
 
With our telephone banking service, you can access your financial information at anytime of the day from anywhere in the world. You can complete your banking quickly, securely and conveniently – all within the comfort of your home or office.

Features
Account services
  - Balance enquiry
- Last five transactions
- Statement by fax
Credit card services
  - Balance enquiry
- Last five transactions
- Statement by fax
Electricity and water bill payment by account.
Batelco.
  - Bill inquiries
- Bill payment
- SIMSIM Refill
   
Zain.
  - Bill inquiries
- Bill payment
- eezee Refill
   
Viva
  - Bill inquiries
- Bill payment
- Prepaid Refill
   
Bill inquiries
Bill payment by account
Fund transfer
  Fund transfer between own accounts
 
Mena Telecom
  - Bill inquiries
- Bill payment
   
 
Terms and Conditions
Online Banking
 
 
 
CALL CENTER
 

Finances

  • General inquiries
  • Obligation letter and discharge certificate
  • Existing financial status inquiry (e.g., maturity date, next installment date, overdue amount… etc)

Credit cards

  • Balance inquiry
  • Statements
  • Balance and limit inquiries
  • Stop lost/ stolen credit card
  • Cards activation
  • Credit card status inquiry
  • Report SMS notification fault

ATMs

  • Stop / lost debit card
  • Information about ATMs location
  • General inquiries/complaints about ATMs
  • Inquiries about captured cards

General Inquiries

  • Balance inquiry
  • Account statements
  • Cheque book request
  • Daily FX rates
  • Latest Modaraba rates

 



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PROFIT RATES (%) : 2013-2014
Tenor
Jan
Feb
Mar
1 month
1.25
1.20
1.20
3 months
1.75
1.70
1.70
6 months
2.25
2.20
2.20
9 months
2.50
2.45
2.45
1 year
2.75
2.70
2.70
13 303030
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