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Private Banking

Ithmaar Bank’s Private Banking Department serves high net worth individuals, family investment offices, corporate entities and Financial Institutions situated in those regions. The Department the provides personalised and private banking services, financial advice, and investment services for high net worth clients and institutions through a close understanding of clients’ needs and an ability to meet these needs proactively.
Visit Private Banking Webpage

 
 
CALL US 13 303030
Ithmaar Premier

A banking experience like no other. Celebrate your achievements with a banking experience suited to your level of success. Introducing Ithmaar Premier Banking. More than just a superior bank account, Ithmaar Premier delivers a full compliment of products and services to cover all your financial requirements, with enhanced features and privileges that match your status.
Visit Ithmaar Premier Webpage

Products & Services
 
 
CALL US 13 303030
Complaints

Contact Us

General (Main Switchboard)

Tel+973 17585000
Fax+973 17585151
E-mailCustomer Service

Call Centre

Tel+973 13303030

Direct Sales

Tel+973 17584069
EmailDirect Sales

Links:

Careers
Media Center

COMPLAINTS & FEEDBACK
25 Nov 2013 -- Ithmaar
English

Ithmaar Bank is committed to providing you the highest possible standards of services and ensuring your complete satisfaction at all times. It is a commitment we take very seriously.

If you ever feel dissatisfied, please immediately notify the Customer Service employees in our branches or their direct supervisor – and they will do everything they can to address any issue within a reasonable timeframe.

If you are not completely satisfied with their responses, please escalate the matter by notifying the Bank’s Complaint Management Unit, a dedicated department that is entirely independent of the business units. Ithmaar acknowledges receipt of all complaints within five working days, and is obliged to respond to your complaint along with any redresses within four weeks.

You reserve the rights to take the matter up with the Compliance Directorate at the Central Bank of Bahrain if you are unsatisfied with the Bank’s response or its solution.

Ithmaar follows a strict non-discrimination policy, and customers will not receive less favourable treatment or be discriminated against by the Bank at any time as a result of making a complaint.

To contact the Complaint Management Unit, please:

Call : +973 13 30 30 30
Email : complaint@ithmaarbank.com

Write to Complaint Management Unit, Ithmaar Bank B.S.C. (c)

P. O. Box: 2820, Seef Tower, Seef District, Kingdom of Bahrain

Or fill in a Customer Complaint Form and drop it into a Complaints & Feedback Box at any of our branches.

We welcome your valuable feedback. Please fill in the below feedback & complaints form and we will get back to you as soon as possible.

Complaint & Support Form
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